FAQs

Frequently Asked Questions

How do I request lessons?

It’s simple! Just click the “Book a Lesson” link and fill out the form. It’s quick and easy. After you submit your request, we’ll assign you a teacher within 48 hours. Your teacher will be chosen based on your specific needs. This will include a scheduled day and time for your trial lesson and information about your teacher.

What are lesson rates?

Online lesson rates are $30.00 per half-hour lesson and $50.00 per-hour lesson. Group rates may apply for multi-student households. Lessons can be booked here.  (In-home lesson rates are higher are managed through our sister-company website, MonmouthCountyMusicLessons.com and are only available within Monmouth County, NJ.)

How does billing work?

If you choose to continue, our billing schedule is month-to-month.

What is your cancellation policy?

Click here to review our cancellation policy.

What payment methods do you accept?

Payment is accepted through credit card or Venmo.

Cancellation Policy

24 Hour Cancellation
24 hours notice must be given in order to cancel a lesson. If a student cancels a lesson with a 24 hour notice, make-ups will be given at times and dates within the instructor’s schedule or can be arranged at any mutually agreeable time.
Same-day cancellation
If the student cancels on the same day as the lesson, the lesson will be forfeited and there will be no make-up, or refund for that lesson.  The payment for the cancelled lesson cannot be applied to future lessons. 
No Call/No Show
If the student does not provide notice of absence it is considered a No Call/No Show.  There are no make-ups or refunds for No Call/No Shows.  The payment for the missed lesson cannot be applied to future lessons. 
Illness and Emergencies
In the event that a student falls ill or has a family emergency,  the student will have a choice to make-up the lesson or apply the payment to next month’s lessons.      
Instructor Cancellation
In the event that the instructor needs to cancel a lesson, the student will have a choice to make-up the lesson or apply the payment to next month’s lessons.